Protecting your privacy is important to us. Please take a few moments to review this Policy.
JournalWise is a website of the American College of Physicians, which is a US based international medical publishing house. JournalWise is currently hosted in Canada. We take privacy issues seriously and are committed to protecting your personal information.
If you have any queries concerning your personal information or any questions on our use of the information, please contact us using the contact us form here.
When you visit this site to access JournalWise, any data collected will be initially collected in Canada. This may then be transferred from Canada to the US as necessary.
To access JournalWise you must register. When you first register for JournalWise, you will be asked to submit details including a personal email address as well as your name and contact details, including your address. You will also choose a user name and password. All mandatory information is indicated and is so to understand our users and so we can fulfil our obligations to you. We then use this information to grant you access to what you require. You will be asked if you wish to receive general email updates and further product information from us and if you do you can 'opt in' to receive this. You will be given an opportunity to 'opt out' of this on each occasion we contact you thereafter.
Each time you use the internet, an IP address is assigned to your computer via the internet service provider. This number may either be the same or different each time. Each time your computer requests information from our website, we log your IP address on our server. We may use this in order to gather information about the website traffic and usage.
Whether you are a registered user or not, our web server collects certain information such as (a) IP address; (b) host names (c) domain name (d) time and date information as requested (e) the browser version and platform when it is requested, (f) a record of which pages have been requested, but we do not identify any individual from this data.
Other than allowing you access to JournalWise, on some occasions we use the information provided to produce aggregate statistics in relation to pages being accessed. We may also use it to monitor usage patterns on the website in order to improve navigation and design features to help you get information more easily. This information is provided to us as daily logged files. In order to help us develop the website and our services, we may provide such aggregate information to third parties. The statistics however will not include any information that can be used to identify any individual.
We will not disclose your personal data to any third party other than our contractors who must keep this data secure and confidential. Corporate location information however may be shared.
We keep your personal information for as long as necessary to fulfil our obligations to you and protect our legal interests.
Where you have provided us with an email address or any information which becomes outdated, you will need to update your details using the "My Profile" link at the top of the site. You must be logged in to access the "My Profile" page.
Your personal data is stored by us in electronic and paper-based form. Website useage information is stored electronically.
The information we collect about site visitors is stored in secure environments and we do not share any data that identifies any individual to any other individual or party. We have mechanisms in place to protect data. One such mechanism is called a "firewall". A firewall is a barrier that allows only authorised traffic through. It safeguards our computer systems and your information. We also use system and application logs to track all access. We review these logs periodically and investigate any anomalies or discrepancies.
We understand that the security of your information is important to you. We also understand that our continued success as a publisher on the web relies on our ability to communicate with you in a secure manner. We adhere to the highest standards of decency, fairness, and integrity in our operations. We use several measures to authenticate your identity when you visit our site. We also take steps to protect your information as it travels the internet, and to make sure all information is as secure as possible against unauthorised access and use (for example, by hackers). We review our security measures regularly.
Despite our best efforts, and the best efforts of other firms, "perfect security" does not exist on the internet, or anywhere else. As a result, whilst we strive to protect your personal information, we cannot warrant the security of the information you transmit to us online. You therefore do so at your own risk.
Once we receive your transmission, we make our best efforts to ensure its security on our system.
You should not share your user name and password with other people. If you think you might lose or forget these identifiers, write them down and keep each in a separate place.
Any help or feed back email sent by you will be sent to McMaster University and the American College of Physicians will be copied in. They are not encrypted but will be stored securely within a corporate firewall (see below).
Access to our website is dependent upon the use of session cookies. Most browsers allow the users to control the cookies including whether or not to accept them and how to remove them. If users disable cookies on their computers some of the more sophisticated features on our website will be unavailable to you.
Session Cookies are stored, in memory, by your browser. Session cookies have a life of 30 minutes from the time you last accessed a page on our site. If you have not used our site for more than 30 minutes the cookie will be deleted by your browser and you will have to login again to view certain areas.
If you have any concerns or queries about the information we hold about you or wish to provide feedback about this site, please contact us by one of the methods here.